Frequently Asked Question

3- REGISTERED USER/SIGN IN. How can i check my tickets?
Last Updated 5 months ago

In order to know the status of a ticket, you must authenticate in the ticket system a registered user.

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STEP 1. User authentication. Enter email and password.

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STEP 2. A sreen will be displayed with all the tickets that you have managed with the IBV Technical Assistance Service.

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From this menu, you can:

  • Check both open or closed tickets.
  • Incorporate a new response to the ticket.
  • Download attachments.
  • Create new tickets.
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