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Click on the category to browse FAQs.
1.-Ergo/IBV Version 21 (5)
How is the Ergo/IBV application installed?
What are the system requirements to install the Ergo/IBV application on my computer/PC?
Domescan/IBV (6)
Domescan/IBV
1- Error connecting to the system
2- Error initializing Bluetooth
3- [English] - He actualizado el software y no veo las medidas realizadas con la versión anterior
4- I can't find the measurement I did on the FTP server
5- I cannot see the scan results
ErgoIA (10)
ErgoIA
01 - What happens if a part of the body is hidden by some object or bay the worker himself?
02 - Is it possible to identify a person among a group in a video?
03 - How does ergoIA behave if we record the video by following the person?
04 - What must be taken into account when recording the video?
05 - Is it possible to use multiple videos to evaluate a single subtask? Can you use a multi-angle video?
FallSkip (7)
Fall risk assessment
01- How can I update FallSkip software?
02- How can I connect the device to my Wi-Fi network?
03- How to perform proper care and maintenance of the device?
04- How to perform proper maintenance and care of the battery of the device?
05- How can I purchase consumables / spare parts for FallSkip?
Sistema de Soporte Técnico IBV (4)
Guiás de ayuda
1- How to create a user account?
2. How to create a new ticket?
3- REGISTERED USER/SIGN IN. How can i check my tickets?
4- SIGN IN/GUEST USER. How can i check my tickets?
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DOMEscan/IBV
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