Frequently Asked Question

03- How to perform proper care and maintenance of the device?
Last Updated 6 months ago

  • Always store and transport the product in its original case.
  • Protect the product against shock and vibration.
  • The product is not suitable for outdoor use.
  • If you notice a lack of attachment of the device to the restraint belt, ask your supplier for replacement of the belts and / or the device holder.
  • For recharging the device’s battery use only the charger supplied with the product, otherwise any approval or warranty for this device may be invalidated, and may be dangerous
  • Before using the product for the first time fully charge the device (for at least 8 hours).
  • Do not charge the device near flammable material as it may heat up and cause a fire.
  • Do not pick up the device with wet hands while it is charging. It could suffer an electric shock and seriously damage the device.
  • Do not charge the device on padded surfaces.
  • The device must be charged in an area with adequate ventilation.
  • Read carefully the warnings and instructions for use that come with the product.
  • Use a dry cloth to clean the outside of the device (do not use solvents such as benzene, thinners or alcohol).
  • Do not disassemble the device. If it is necessary to repair it, take it to a technical service technician authorized by the IBV.
  • Repairs carried out under warranty, at the sole discretion of the IBV, may include new or repaired parts or replacement plates, maintaining the functionality of the replaced parts.
  • Keep the device away from electrical appliances such as televisions, radios and personal computers.
  • The device must be kept away from heat sources such as radiators or ovens.
  • Do not drop the device.
  • Do not expose the device to mechanical vibration or shock.
  • Do not expose this device to excessive smoke or dust.
  • Do not place the device near credit cards or transport tickets, it could affect the information of the magnetic strips.
  • Do not hit the screen with a sharp object, as it may damage the device
  • Do not expose the device to liquids or moisture.
  • Use accessories carefully (for example, headphones). Do not touch the antenna if not necessary.
  • Turn off the device in any area where special regulations require it.
  • Do not use, touch or attempt to remove or repair cracked glass if it is chipped or splintered.
  • The warranty does not cover screen damages caused by improper use of the device.
  • The device is an electronic device that generates heat during normal operation. If used for a prolonged period, direct contact with the skin without adequate ventilation can irritate or cause burns. Be careful when handling the device during operation or after it.
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